FAQ
Sweet Drops is a Pittsburgh area microbakery operating under the PA Cottage Food Law.
We bake nostalgic desserts that bring a smile to your face.
Every treat is made with care, packaged with love, and delivered just in time to satisfy your craving for something sweet.
If you have questions or would like to submit a menu suggestion, drop us a note here.
How do I place an order?
Orders are processed through our Square shop. When you click the order button you’ll be automatically redirected to our Sweet Drops page to select your treats and complete checkout.
If you’re in the Pittsburgh area and you're craving something sweet, you can select the local delivery option at checkout. To ensure every order receives the care and attention it deserves, we offer local delivery Monday through Wednesday from 11:00 AM to 3:00 PM.
Certain menu items are local delivery only to ensure the best quality and freshness.
When will my order ship?
To ensure that your treats are delivered fresh, we ship mail orders via USPS Monday-Wednesday only.
Please reach out to discuss express delivery options.
Can I change my order?
Since your treats are freshly prepared when your order is placed, we do not accept changes/cancellations.
Please reach out if you need assistance with your order.
Thank you for understanding!
How do I place a custom order?
We are happy to consider your custom order request. Get in touch with us to discuss something sweet and unique just for you!
Custom orders usually take approximately one week, but feel free to reach out with your special request.
Do you do corporate treat deliveries?
Yes! Whether you're celebrating a team achievement, hosting a client meeting, thanking employees, or treating the office just because, our treats make every occasion memorable.
Tell us how we can sweeten your next event with fresh-baked treats delivered right to your workplace, or keep your team smiling with scheduled monthly deliveries!
Do you offer gift wrap?
Yes! Your treats will arrive beautifully wrapped, ready to gift and guaranteed to delight from the very first glance!
Please contact us with your special request.
My favorite treat is no longer on the menu. Will it come back?
Our menu changes weekly, with new treats to try and to love.
Feel free to reach out with your suggestions and we will try our best to accomodate you. ❤️
How long will my treats stay fresh?
For the best Sweet Drops experience, please refrigerate your treats if they won’t be enjoyed right away. They’re at their yummiest within 2–3 days of delivery. After that window, we can’t guarantee peak freshness.
Once your desserts leave our hands, they’re in the care of USPS and then you. Proper handling and storage help keep every treat as delightful as intended.
We do not run an allergen‑free kitchen. Our treats may contain nuts, dairy, gluten, and other allergens. Please let us know about any allergies when placing your order so we can sprinkle extra care into your experience.
Do you do corporate treat deliveries?